For the national supermarkets, this award will recognise a retailer’s specifics efforts for its house and home offer in store and online.

Recognising the growth in the housewares product offer at garden centres, this category is not defined by number of stores but may be entered by garden centre retailers who have paid particular attention to the house and home sector.

Nomination of retail employees who make a difference with their enthusiastic, attentive and knowledgeable service (and who could be considered ‘the unsung heroes’ of the shop floor, customer services team or buying team)

Nominees should be retailers of housewares who use the internet as a highly significant or primary route to its consumers. 

This award is for a retailer’s approach to training for its team. This can be an on-going training programme or specific training initiative that has been instigated (or been particularly significant) in the last year.

Nominees should be an independent retailer. Window and/or in-store displays which are either specific to one product range or of a more generic nature which demonstrate originality and maximise visual impact.

Nominees should be a multiple retailer, a department store chain or independent department store. Window and/or in-store displays which are either specific to one product range or of a more generic nature which demonstrate originality and maximise visual impact.

This award is for a single recent initiative to promote the sale of housewares products and/or raise the profile of the retailer and foster customer loyalty (from any housewares retailer, whether independent or multiple).

Nominees should be an individual independent department store or branch of a small group of up to three stores, showing excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing.

Nominees should be a specific branch of a department store chain or group of above three stores showing excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. 

Nominees should be an independent bricks and mortar retailer up to three stores, whose main business is that of a cookware shop

Nominees should be a specialist or non-specialist retailer of housewares products excluding department stores, garden centres or supermarkets.